Responsible Gaming at JILIPRO9 — Tools & Help That Are One Click Away
Gambling is entertainment, not a way to make money. JILIPRO9 builds the tools to keep it that way directly into your account, and this page explains each one and where to get help if you need it.
Tools built into your account
You do not need to contact support to protect yourself. Every tool below is available from your account dashboard and takes effect immediately:
- Deposit limits — cap what you can add per day, week or month.
- Loss limits — set a ceiling on net losses over a chosen period.
- Reality checks — periodic reminders of how long you have been playing.
- Cooling-off — pause your account for a short break.
- Self-exclusion — lock your account for a longer, fixed period when you need real distance.
Signs it is time to use them
Consider setting a limit or taking a break if any of these sound familiar. They are common warning signs, and acting early is easier than acting late:
- Chasing losses — betting more to win back what you have lost.
- Playing with money meant for bills, rent or food.
- Spending longer or more than you planned, session after session.
- Hiding your play from family, or feeling anxious about it.
Where to get help
If your play is affecting your life, free and confidential help is available. You do not have to sort it out alone.
- NCMH Crisis Hotline: call 1553 (Luzon-wide, toll-free) — free and confidential.
- Self-exclude from your JILIPRO9 account settings at any time.
- Keep to the law: you must be 21 or older to play, and accounts must be in your own name.
Frequently Asked Questions
How do I set a deposit limit?
Open your account dashboard, choose the limits section, and set a daily, weekly or monthly deposit cap. It applies immediately, and lowering a limit takes effect at once while raising one may include a short delay.
What is self-exclusion?
Self-exclusion locks your account for a fixed period you choose, so you cannot log in or deposit during that time. Use it when you need a real break rather than a short pause.
Who can I call for help in the Philippines?
The National Center for Mental Health crisis line is 1553 — free, confidential and available to callers across Luzon. Reaching out early makes a difference.